Welcome to the eIDtag website. These Terms of use govern your use of the website, accessed at www.eIDtag.com, and of the eIDtag service, which are referred to collectively as the “Service”. By using the Service, you agree to abide by the terms and conditions set forth in these Terms of Use
The Service is fully controlled and operated by eIDtag LLC (referred to as “eID” “we,” “us,” and “our”). We reserve the right to change these Terms of Use and any other rules applicable to the Service from time to time. It is your responsibility to check these Terms of Use and all other rules regularly for changes. If you disagree with any changes, you should stop using the Service. If you continue to use the Service after we make any changes, you will be agreeing to the changes and the revised Terms of Use or rules. The date on which these Terms of Use were last updated is at the bottom of this page.
Our Privacy Policy and all other rules, terms or conditions published on this Service are a part of and are incorporated into these Terms of Use.
YOU AGREE THAT BY USING THE SERVICE YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT.
To register your eIDtags and use the Service, you will be asked to provide your name, email address, phone number, a password and such other personal information as is required from time to time (collectively, your “Account”). You represent and warrant that all such information is true and accurate. We reserve the right to refuse to register you and provide you with an Account and/or to deny you access to the Service for any reason in our sole and absolute discretion.
It is important that you remember your password and that you keep it in a safe place offline. If you forget your password you may not be able to access your Account. You should not share your password with anyone. We will use your Account information and password to identify you when you return to the Service.
You are responsible for maintaining the confidentiality of your Account, and for all activities that occur through the use of your Account. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section. You may be issued a new password or required to change your password from time to time.
We have put physical, electronic and managerial procedures into place in order to help safeguard and prevent unauthorized access, use and/or disclosure of your personally identifiable information. Although we use reasonable efforts to safeguard the security of your personally identifiable information, transmissions made on or through the internet and personally identifiable information stored on our servers or the servers of third parties that we use are vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made via email are not protected by encryption and are vulnerable to interception during transmission. We disclaim responsibility for all negligent acts that may result in the unauthorized use of your account and the disclosure of your personal information.
You do not own your Account. Under these Terms of Use, you are granted a limited, personal, non- transferable, non-commercial, revocable license to use your Account to access this Service. (See Ownership of Intellectual Property below.) You may not sell or transfer all or any part of your Account. You may not use your Account in any way that violates these Terms of Use. We may terminate or suspend your Account and/or access to all or part of this Service if we, in our sole and absolute discretion, determine that you have breached these Terms of Use or any other rule applicable to the Service or that your conduct violates applicable law or is otherwise harmful to the Service, other persons or us. Any such termination or suspension or removal shall be without liability to you, including but not limited to any obligation to refund any unused portion of your service fee. In addition, we may terminate or suspend your Account and/or access to all or part of this Service if we determine to cease all or a portion of our operations and/or the provision of any applicable products or services in connection with this Service. We reserve the right to change any or all of the features of and activities available on this Service at any time without notice. In the event we voluntarily terminate or suspend all or a portion of the Service, our maximum liability to you shall be a refund of a pro rata portion of your prepaid subscription fee allocable to the Service terminated or suspended.
All notifications to you regarding your account and your property will be sent to you in accordance with the contact information which you have provided. You are solely responsible for maintaining the accuracy of your contact information. Please be sure to add eIDtag.com to your contact list and spam filter white list to help ensure that you receive our emails. We cannot be responsible for any failure of our notifications to reach you for any reason outside of our control including but not limited to server malfunctions, service interruptions, and/or spam filters.
To register your eIDtags and use the Service, you agree to pay the fee then in effect. eID only accepts credit card payments. You will be required to provide eID or another payment service designated by eID with your credit card information and other information related to your credit card transaction (e.g., your billing and shipping address on record with the applicable credit card company, your credit card expiration date, etc.). eID shall not be responsible or liable for any credit card or bank-related charges or fees related to any of your transactions. You understand and agree that any credit card transaction-related information will be treated by eID in the manner described herein and in our Privacy Policy.
Fees are not refundable for any reason. You cannot terminate your account prior to the end of the subscription.
eID reserves the right to change the fees for the Service at any time.
By purchasing the Service, you agree to allow eID to place your account on a recurring payment plan and to renew your account at the fee in effect at the time of renewal. The credit card associated with your account will be automatically rebilled according to the terms of the plan you have selected. While we make an effort to notify you of an upcoming renewal and/or any change in the fee, it is your responsibility to know when your subscription renews and to check the then current fee in advance of such date. You agree that eID will renew your subscription regardless of whether you have received any prior notice.
Your eIDtags will not be activated or reactivated without prior payment. Incomplete, incorrect, or questionable registration or payment information can result in your eIDtags not being activated.
All fees and renewal fees are due on or before the expiration date of your subscription. While we make an effort to notify you if your credit card is no longer valid or has expired, you have the sole responsibility for ensuring that the credit card on file at the time of payment or renewal is valid.
If eID is unable to process a payment for your account by its due date, eID may immediately, and without notice, suspend and/or terminate your account and your eIDtags in whole or in part. If you decide to not renew your subscription, your account and your eIDtags will be immediately terminated. If your account or eIDtags are suspended or terminated, eID has no obligation to notify you if your property is later found or to reinstate your account in order for you to recover any lost property. Any reinstatement of your account and/or eIDtags will be made in eID’s sole discretion and if reinstated will require the payment in full of all subscription fees that would have been paid had your account remained in good standing from your first purchase of a subscription.
You are violating the law if you misuse or fraudulently use credit and debit cards. eID reserves the right to make a determination whether any such misuse or fraud has taken place and may report any such activity to appropriate government authorities, credit reporting services, financial institutions, and credit card companies.
You must contact us within thirty (30) days of any charge or payment to dispute it. If you have a question concerning a charge you believe is incorrect, please contact us at helpdesk@eIDtag.com.
Thank you. Our Service relies on your honesty and desire to help others. Please leave the item with an appropriate lost and found at a safe public place. By returning an item through our Service, you agree to not ask for any reward or other compensation for returning the item. Please exercise your judgment before providing any contact information or other personal information in your message (see COMMUNICATE WITH OTHERS AT YOUR OWN RISK below). By using the Service to return an item, you agree to all of these Terms of Use, including the DISCLAIMERS AND LIMITATIONS OF LIABILITY below, and our Privacy Policy.
eID warrants only that your eIDtags will adhere to your property for the duration of your subscription. However, eIDtags are not intended to be permanent or non-removable. If your eIDtag does not or no longer adheres to your property, your sole and exclusive remedy is to contact eID to arrange for the return of your eIDtag and the issuance of a replacement eIDtag. eID will not honor any return unless you first contact eID and obtain instructions for the return of the defective eIDtag. You may contact eID regarding a return at helpdesk@eIDtag.com or by calling 844-852-8444. eID is not responsible for any damage to your property resulting from the removal of the eIDtag. eID disclaims all other express and implied representations and warranties and will not refund your subscription fee or pay to replace any lost property which is not found or is damaged. Please review the following sections below: NO GUARANTEE YOUR PROPERTY WILL BE FOUND OR RETURNED OR WILL BE UNDAMAGED, NOT AN INSURANCE SERVICE, and DISCLAIMERS AND LIMITATIONS OF LIABILITY.
Our Service is entirely dependent on the goodwill and honesty of the public in finding your lost item, notifying you through eID, leaving your item in a safe and public place, and keeping your item safe until you pick it up. We do not provide any promise, guarantee or warranty that anyone will find your property. If are notified that someone has found your property and left it at a specific location, we do not provide any promise, guarantee or warranty that it actually is there or that it will be there when you arrive to pick it up. If you are able to recover a lost item, we do not provide any promise, guarantee or warranty that it will be undamaged. We do not provide any refund if you cannot recover your lost item or if it is damaged.
Our Service provides a way for the public to return your lost property. We are not insurance. We do not provide you with any payment or other compensation if your property is not found or if it is returned damaged.
Our Service is built on the belief that most people are good and want to help others. Unfortunately, we all know that not everyone acts that way. Always use caution and exercise good judgment in communicating with others.
FOUND AN ITEM: If you have found an item with an eIDtag, you are not required to provide your contact information in order to use our Service and return the item. If you choose to share your contact information or use our Service in a way that requires the property owner to contact you in order to recover the property, you do so at your own risk. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OUR ACCOUNT HOLDERS. YOU UNDERSTAND THAT WE DO NOT SCREEN OR INVESTIGATE OUR ACCOUNT HOLDERS IN ANY WAY. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF OUR ACCOUNT HOLDERS.
ACCOUNT HOLDERS: If someone who has found your property provides his/her contact information, you are not required to contact the person. If you choose to contact the person, you do so at your own risk. IF ANYONE DEMANDS THAT YOU CONTACT HIM/HER BEFORE BEING ABLE TO RECOVER YOUR PROPERTY, EXERCISE EXTREME CAUTION. IF ANYONE DEMANDS MONEY OR INFORMATION OR DEMANDS THAT YOU DO ANY ACT IN ORDER TO RECOVER YOUR PROPERTY, CONTACT THE POLICE IMMEDIATELY. Never provide your bank or other financial information to anyone who has found your property. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH ANYONE WHO HAS FOUND YOUR PROPERTY AND WITH ANY OTHER PERSON INVOLVED IN THE RECOVERY OF YOUR PROPERTY. YOU UNDERSTAND THAT WE DO NOT SCREEN OR INVESTIGATE ANY PERSON IN ANY WAY OR SCREEN OR REVIEW ANY MESSAGE SAYING THAT SOMEONE HAS FOUND YOUR PROPERTY. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF ANY PERSON.
EVERYONE: The Company is not responsible for the conduct of any person. As noted in and without limiting the DISCLAIMERS AND LIMITATIONS ON LIABILITY below, in no event will we be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the Service including, without limitation, death, bodily injury, sexual assault, emotional distress, and/or any other damages resulting from communications or meetings with anyone you meet through the Service. You agree to take all necessary precautions in all interactions with other people.
RECOVER PROPERTY AT YOUR OWN RISKOur Service is built on the belief that most people are good and want to help others. Unfortunately, we all know that not everyone acts that way. Always use caution and exercise good judgment in going to any location to recover your lost property.
You go to any location at your own risk. USE EXTREME CAUTION IF THE LOCATION IS NOT A WELL LIT PUBLIC PLACE SUCH AS A COFFEE SHOP OR LIBRARY; THE LOCATION IS A PRIVATE RESIDENCE; THE LOCATION IS DARK OR NOT WELL ATTENDED; OR THE LOCATION IS NOT AS DESCRIBED IN THE MESSAGE YOU RECEIVED. YOU ARE SOLELY RESPONSIBLE FOR YOUR DECISION TO GO TO ANY LOCATION AT ANY TIME. YOU UNDERSTAND THAT WE DO NOT SCREEN OR INVESTIGATE ANY LOCATION IN ANY WAY OR SCREEN OR REVIEW ANY MESSAGE SAYING THAT SOMEONE HAS FOUND YOUR PROPERTY. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE SAFETY OF ANY LOCATION OR THE CONDUCT OF ANY PERSON.
THE COMPANY IS NOT RESPONSIBLE FOR THE SAFETY OF ANY LOCATION OR THE CONDUCT OF ANY PERSON. AS NOTED IN AND WITHOUT LIMITING THE DISCLAIMERS AND LIMITATIONS ON LIABILITY BELOW, IN NO EVENT WILL WE BE LIABLE (DIRECTLY OR INDIRECTLY) FOR ANY LOSSES OR DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SERVICE INCLUDING, WITHOUT LIMITATION, DEATH, BODILY INJURY, SEXUAL ASSAULT, EMOTIONAL DISTRESS, AND/OR ANY OTHER DAMAGES RESULTING FROM COMMUNICATIONS OR MEETINGS WITH ANYONE YOU MEET THROUGH THE SERVICE OR YOUR DECISION TO GO TO ANY LOCATION AT ANY TIME. YOU AGREE TO TAKE ALL NECESSARY PRECAUTIONS IN GOING TO ANY LOCATION TO RECOVER YOUR LOST PROPERTY.
All Service software, designs, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material, data and other copyrightable elements, and the selection and arrangements thereof, and all trademarks, service marks, trade dress and trade names (the “Materials”) are the property of eID and are protected, without limitation, pursuant to U.S. and foreign copyright and trademark laws. Without limiting the generality of the foregoing, eIDtag and the eIDtag logo are trademarks of eID.
These Terms of Use grant to you a limited, non-exclusive, non-transferable, revocable license to access and use this Service and the Materials for your personal, non-commercial use. Except as expressly provided herein, you agree that no portion of this Service will be accessed, used, reproduced, duplicated, copied, or otherwise exploited by you for any other purpose; that you have obtained no other rights, titles or interests of any kind in or to the Service or the Materials; and that nothing contained herein shall be construed as conferring any other right, title or interest. All rights in the Materials and Service are reserved to eID.
eID hereby grants you a personal, non-exclusive, non-assignable, revocable, non-transferable license to use and display, for noncommercial and personal use only, one copy of appropriately limited portions of the Materials and/or software that are downloadable from this Service, including, without limitation, any files, codes, audio, or images incorporated in or generated by or in conjunction with the Service and/or eID, provided that “Copyright 2014 eIDtag LLC. All Rights Reserved. Used With Permission” accompanies all copyrightable Materials and other notices are properly maintained. Modification of Materials or use of Materials for any other purpose is a violation of eID’s copyright and other proprietary rights. For purposes of these Terms of Use, use of any Materials in any unauthorized manner (including, without limitation, on web pages or sites that contain paid or free advertisements, third-party endorsements of any kind or nature (including without limitation, endorsements of a religious, political, or social orientation nature), promotions, products, games, services, or other inappropriate content) is strictly prohibited. You agree not to reproduce, modify, create derivative works from, display, perform, publish, distribute, disseminate, broadcast, sell, decompile, reverse engineer, disassemble, or circulate any Materials to any third party (including, without limitation, display and distribute the Materials via a third party website) without eID’s express prior written consent. Unauthorized or prohibited exploitation of Materials will result in deletion of your Account from the Service, and may subject you to civil liability and criminal prosecution under applicable federal and state laws.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, eID DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. eID DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. eID DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE SERVICE OR THE RESULTS OF THE USE OF THE SERVICE. THE ENTIRE RISK AS TO THE QUALITY, ACCURACY, ADEQUACY, COMPLETENESS, CORRECTNESS AND VALIDITY OF ANY MATERIAL ACCESSED THROUGH THE SERVICE RESTS WITH YOU. YOU (I.E., NOT eID) ASSUME THE COMPLETE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
WE RESERVE THE RIGHT TO MODIFY AND/OR DISCONTINUE THE SERVICE AT ANY TIME WITHOUT NOTICE.
TO THE EXTENT THAT YOU COMMUNICATE WITH eID’S CUSTOMER SERVICE DEPARTMENT OR AN eID REPRESENTATIVE THROUGH ANY SOURCE THE STATEMENTS, PROMISES OR ACTIONS TAKEN BY SUCH SOURCES SHALL NOT LIMIT OR OTHERWISE MODIFY THE TERMS OF THIS DISCLAIMER AND/OR THIS USER AGREEMENT AND THIS DISCLAIMER AND THESE TERMS OF USE SHALL APPLY TO ANY INFORMATION PROVIDED TO YOU THROUGH SUCH SOURCES.
YOU AGREE THAT EID, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES, AND THIRD PARTY PROVIDERS WILL NOT BE RESPONSIBLE FOR AND WILL NOT HAVE ANY LIABILITY, DIRECT OR INDIRECT, FOR ANY PROPERTY LOSS OR DAMAGE OR ANY PERSONAL INJURY OR DEATH YOU MAY SUFFER AS A RESULT OF YOUR COMMUNICATION WITH ANY PERSON OR YOUR PRESENCE AT ANY LOCATION. YOU ASSUME THE COMPLETE AND FULL RISK OF COMMUNICATING WITH ANY PERSON, PROVIDING ANY PERSON WITH ANY PERSONAL INFORMATION, AND/OR GOING TO ANY LOCATION.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, eID, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES, AND THIRD PARTY PROVIDERS WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR SIMILAR DAMAGES, THAT MAY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SERVICE REGARDLESS OF WHETHER eID IS AWARE OF OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT SHALL eID HAVE ANY LIABILITY TO YOU FOR ANY CLAIMS, DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEEDING THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEBSITE AND/OR USING THE SERVICE.
By using this website, you specifically agree not to link to any pages within the Service without eID’s express written approval. If you do not receive such express written approval prior to linking to an internal page on the Service, you hereby consent to an injunction to be entered against you by a court of competent jurisdiction, as provided herein, permanently enjoining you from linking to any internal pages from the Service, without eID having to post any bond or other surety therefor.
We take great care and pride in creating this Service. We are always on the lookout for technical glitches that effect how the Service works. When we find them on our end, we will fix them. Unfortunately, your home computer may cause some glitches that effect how you see our Service and that is beyond our control. If you experience any unusual behavior, content or ads on the Service, it may be the result of Malware on your computer. Malware includes computer viruses, key loggers, malicious active content, rogue programs and dialers, among others. While we continuously work closely with our partners to ensure that everything on the Service is working properly, sometimes Malware programs on your personal computer may interfere with your experience on our Service and on other sites that you visit. Please note that we cannot be responsible for the effects of any third-party software including Malware on your computer system.
eID, for any reason and at its sole discretion, may decide that any person shall be denied access to any part of the Service. The sending of an email notice by eID to any email address associated with an Account subject to the denial shall constitute complete and sufficient notice of the denial. By agreeing to these Terms of Use, you agree to cease and desist immediately from any attempt to access the Service upon issuance of a denial. If you do not cease and desist, you hereby consent to an injunction to be entered against you by a court of competent jurisdiction, as provided herein, permanently enjoining you from attempting to access the Service, without eID having to post any bond or surety therefor.
You agree to indemnify, defend and hold harmless eID, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Use by you or any person using your Account. eID reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with eID in asserting any available defenses.
The Terms of Use and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the laws of the State of California applicable to contracts executed and performed entirely therein (without regard to any principles of conflicts of laws). You hereby agree that any action at law or in equity arising out of or relating to these Terms of Use or the site shall be filed only in the state or federal courts located in the County of Los Angeles, in the State of California. Further, you hereby expressly consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. Notwithstanding the foregoing, eID shall be entitled to seek in any court of appropriate jurisdiction equitable or injunctive relief to enforce these Terms of Use.
eID operates and controls the Service from its offices in Los Angeles, California, in the United States of America. eID makes no representation that the Service is appropriate or available in other locations. Accordingly, those persons who choose to access the Service from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Software from this Service is subject to United States export controls. Thus, no software from this Service may be downloaded, exported or re-exported (a) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading any software, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list.
These Terms of Use contain the entire understanding of the parties hereto relating to the subject matter hereof, and cannot be changed or terminated orally. To the extent any communication with eID is inconsistent with these Terms of Use, these Terms of Use govern unless expressly agreed otherwise in a written agreement which explicitly states it is amending these Terms of Use and which is signed by an executive officer of eID. The privileges granted to you under this Agreement will terminate immediately and automatically without notice from eID if, in our sole discretion, you fail to comply with any term or provision of these Terms of Use. Upon such termination, you must destroy all Materials obtained from this Service (or any other web site or source), and all copies thereof, whether or not made under the terms of this Agreement.
If any provision of these Terms of Use is found to be illegal or unenforceable, the Terms of Use will be curtailed to the limited extent necessary to make it legal and enforceable and will remain, as modified, in full force and effect.
In interpreting these Terms of Use, the English version governs the interpretation and meaning of the obligation set forth herein. To the extent there is an ambiguity or conflict with the Terms of Use in other languages, the Terms of Use in English governs.
If you have any questions or concerns, we can be reached at:
eIDtagUpdated: November 28, 2017.